Privacy Policy

1. Introduction

Sponto ("Company," "we," "us," or "our") operates the website located at https://sponto.co (the "Website"). We are committed to protecting the privacy and personal information of every person who visits our Website, uses our services, or interacts with us through any channel. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights regarding that information. By visiting our Website or using our services, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of our Website and services.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information you voluntarily provide when you:

• Fill out contact forms, quote request forms, or inquiry forms on our Website
• Subscribe to our newsletter or marketing communications
• Provide your phone number to receive SMS/text message communications
• Correspond with us by email, phone, or live chat
• Purchase a service or engage us for a project
• Respond to surveys or feedback requests

This information may include your full name, email address, phone number, billing address, company name, job title, and any other details you choose to share.

2.2 Information Collected Automatically

When you visit our Website, we and our third-party partners automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Referring and exit URLs
• Pages viewed, time spent on each page, and navigation paths
• Date and time of your visit
• Clickstream data, scroll depth, and mouse activity
• Cookie identifiers and similar tracking technologies

This data is collected using cookies, web beacons, and analytics tools (such as Google Analytics). Please see Section 10 for more details on cookies.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, where you have consented to such sharing in accordance with their respective privacy policies. We do not receive or use data from lead generation services or advertising networks to populate our SMS contact lists.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing Services: To deliver, manage, and fulfil the services you request from us, including remote talent placement, onsite recruitment, staffing solutions, digital marketing, web development, and other outsourced business services.
• Recruitment & Talent Placement: To match candidates with suitable job opportunities, communicate placement updates, schedule interviews and onboarding, and manage the full recruitment lifecycle on behalf of our clients.
• Account Management: To create and manage your account, process transactions, and send order confirmations.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
• Website Improvement: To analyse usage patterns, diagnose technical problems, and continuously improve our Website and services.
• Marketing Communications: To send you promotional emails and updates about our services, subject to your preferences and applicable laws. You may opt out at any time.
• SMS/Text Messaging: To send you transactional SMS messages — including recruitment updates, candidate placement notifications, interview scheduling, onboarding instructions, and appointment reminders — but only with your express written consent as described in Section 5 (Consent and SMS Communications) of this policy. Standard messaging rates may apply.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Business Analytics: To conduct internal research and generate aggregated, anonymised reports on Website usage and service performance.

4. Legal Basis for Processing (GDPR / Applicable Law)

Where applicable law requires a legal basis for processing your personal data, we rely on the following:

• Consent: Where you have given us clear, specific consent to process your data for a particular purpose (e.g., SMS marketing opt-in, newsletter subscription).
• Contract Performance: Where processing is necessary to fulfil a contract with you or take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our services, preventing fraud), provided those interests are not overridden by your rights.
• Legal Obligation: Where we are required to process your data to comply with a legal or regulatory obligation.

5. Consent and SMS Communications

IMPORTANT: The following section governs your consent to receive SMS/text messages from Sponto and is required for 10DLC compliance.

By providing your mobile phone number through any form, opt-in page, or communication channel on or associated with sponto.co, you expressly consent to receive manually dialled SMS (text message) communications from Sponto at the phone number you provided.

These messages may include:

• Transactional messages: hiring process updates, candidate status notifications, interview scheduling confirmations, onboarding instructions, document requests, and account communications from your assigned Sponto team member.

Consent to receive SMS messages is entirely voluntary. Your consent is NOT a condition of purchasing any product or service from us.

Message Frequency: Message frequency will vary depending on your account activity and preferences.

Message & Data Rates: Standard message and data rates may apply. Please contact your mobile carrier for details.

How to Opt Out of SMS Messages

You may opt out of SMS communications at any time by:

• Replying STOP to any SMS message you receive from us. Opt-out requests sent via STOP are processed through the same 10-digit phone number that sent you the message. Short code opt-out routes are not used.
• Emailing us at info@sponto.co with the subject line "SMS Opt-Out" and including your phone number.
• Contacting us by phone at +1 (813) 957-9908.

After opting out, you will receive a single confirmation message. Following that, you will receive no further SMS messages unless you re-consent.

How to Get Help

Reply HELP to any SMS message or contact us at info@sponto.co / +1 (813) 957-9908 for assistance.

6. Data Sharing and Disclosure

NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. All other data categories also exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our Website, processing payments, delivering services, and conducting our business. These vendors are contractually bound to keep your information confidential and use it only as directed by us.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to a valid request from a governmental authority, to protect our rights, or to prevent harm.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of such a change and your options.
• With Your Consent: We may share your information with other parties when you have explicitly given us permission to do so.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

7. Data Security

We implement appropriate and commercially reasonable technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. These measures include, but are not limited to, SSL/TLS encryption for data transmission, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage system is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and any relevant regulatory authorities as required by law.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you (e.g., as long as you have an active account or engagement).
• Whether there is a legal obligation to which we are subject (e.g., tax laws may require us to keep records for a certain period).
• Whether retention is advisable given our legal position (e.g., in light of applicable statutes of limitations or regulatory investigations).

When your personal information is no longer required, we will securely delete or anonymise it.

9. Your Privacy Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: The right to opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Opt-Out of SMS: The right to opt out of SMS messages by replying STOP or contacting us as described in Section 5.
• Data Portability: Where applicable, the right to receive your personal data in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

To exercise any of these rights, please contact us using the details in Section 14 below. We will respond to your request within the timeframe required by applicable law.

10. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience, analyse usage, and support our marketing efforts. Cookies are small data files stored on your device.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the Website to function correctly. These cannot be disabled.
• Performance/Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics).
• Functional Cookies: Allow us to remember your preferences (e.g., language settings).
• Marketing/Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

You may control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. By continuing to use our Website, you consent to our use of cookies as described herein.

11. International Data Transfers

Sponto is based in Wyoming, USA. If you are accessing our Website from outside this jurisdiction, please be aware that your information may be transferred to, stored, and processed in Wyoming, USA or other countries where our service providers are located. By using our Website and services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Where required by applicable law, we will implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data during international transfers.

12. Children's Privacy

Our Website and services are not directed to individuals under the age of 13 (or 16 where required by applicable law, such as the GDPR). We do not knowingly collect personal information from children. If we become aware that a child under the applicable age has provided us with personal information, we will take steps to delete such information promptly.

13. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of every website you visit.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending you an email notification or displaying a prominent notice on our Website. Your continued use of our Website and services after the effective date of any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@sponto.co
Phone: +1 (813) 957-9908
Mailing Address: 312 W 2nd St, Casper, WY 82601, USA
Website: https://sponto.co

We will endeavour to respond to all legitimate requests within a reasonable timeframe.

16. SMS & Text Messaging Communications

How We Collect Your Consent

When you provide your mobile phone number through our website contact form, during a consultation call, or through any other intake process, and you expressly consent to receive text messages, Sponto LLC will collect and store that consent for communication purposes.

What Messages We Send

By opting in to SMS communications from Sponto, you may receive the following types of messages:

• Hiring process updates and candidate status notifications
• Interview scheduling confirmations and reminders
• Onboarding instructions and next steps
• Account or engagement updates from your assigned Sponto team member
• Responses to inquiries you initiate via text

Consent Language

By providing your phone number and submitting this form, you consent to be contacted by Sponto via SMS/text regarding your hiring process. Msg & data rates may apply. Message frequency may vary. Reply HELP for assistance or STOP to opt out at any time. View our Privacy Policy and Terms & Conditions. Sponto manages the full hiring lifecycle directly, from screening and interviews to placement and onboarding, and does not use third-party job boards, aggregators, or referral platforms.

Non-Sharing of SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. SMS opt-in data and consent are stored solely for internal service delivery and are never sold, rented, or disclosed to any third party for marketing purposes, including any third-party software tools or CRM platforms used by Sponto LLC.

Opting Out

You may withdraw your consent to receive SMS messages at any time by:

• Replying STOP to any text message from Sponto
• Emailing ops@sponto.co with your request
• Calling us and verbally revoking consent

After opting out, you will receive one final confirmation message. No further messages will be sent unless you re-initiate consent.

Standard Rates

Standard message and data rates may apply based on your mobile carrier plan. Sponto does not charge for SMS communications.