Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the website located at https://sponto.co (the "Website") and all related services offered by Sponto ("Company," "we," "us," or "our"). Please read these Terms carefully before using our Website or services. By accessing or using our Website, placing an order, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Website or services. We reserve the right to modify these Terms at any time. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

2. Description of Services

Sponto's primary services include remote talent placement, onsite recruitment, and staffing solutions, connecting businesses with qualified professionals across a wide range of industries and functions. In addition to staffing and recruitment, Sponto provides digital marketing, creative services, web development, content writing, social media management, search engine optimisation (SEO), paid advertising, and outsourced business solutions through its Website at https://sponto.co. The specific scope, deliverables, timelines, and pricing for any engagement are outlined in the corresponding Order Confirmation, Proposal, or Service Agreement provided to you. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

3. User Accounts and Responsibilities

3.1 Account Registration

Certain features of our Website or services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update that information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Prohibited Activities

You agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws or regulations.
• Transmit any unsolicited or unauthorised advertising, promotional materials, spam, or any other form of solicitation.
• Attempt to gain unauthorised access to any portion of our Website, services, or systems.
• Interfere with or disrupt the integrity or performance of our Website or its related systems.
• Upload or transmit viruses, malware, or other malicious code.
• Reverse engineer, decompile, or disassemble any portion of our Website or software.
• Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
• Collect or harvest any personally identifiable information from the Website without our express written permission.

4. Intellectual Property

4.1 Company Ownership

All content on this Website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of Sponto or its content licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our Website for your personal, non-commercial purposes. This licence does not include the right to: reproduce, distribute, transmit, display, or create derivative works from any Website content; use any data mining, robots, or similar data gathering tools; or download or copy any content for the benefit of a third party.

4.3 Trademarks

The Sponto name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sponto. You may not use such marks without our prior written permission. All other trademarks mentioned on our Website are the property of their respective owners.

4.4 Client Deliverables

Upon receipt of full payment for a project, Sponto will transfer to you the ownership rights to the final agreed deliverables as specified in your service agreement. Preliminary work, concepts, and materials shared during the project remain the property of Sponto until full payment is received. In the event of a refund as described in our Refund Policy, all rights to any work shared with you revert to Sponto.

5. Testimonials and User-Submitted Content

If you submit feedback, testimonials, reviews, or other content to us ("Submissions"), you grant Sponto a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to use, reproduce, modify, adapt, publish, translate, distribute, and display such Submissions in any media format, including on our Website, social media channels, and other marketing materials. We are under no obligation to publish, respond to, or maintain any Submissions. We reserve the right to edit or remove Submissions at our discretion. By submitting content, you represent and warrant that you own or control all rights to the content and that it does not violate the rights of any third party.

6. Consent to SMS Communications

By providing your mobile phone number on any form associated with Sponto (including but not limited to contact forms, opt-in forms, quote request forms, and intake forms at https://sponto.co) and submitting that form or otherwise affirmatively indicating your consent, YOU EXPRESSLY CONSENT to receive manually dialled transactional SMS (text message) communications from Sponto at the mobile number you provided.

These SMS messages may include, but are not limited to:

• Transactional content: hiring process updates, candidate status notifications, interview scheduling and confirmations, onboarding instructions, document requests, and direct account communications from your assigned Sponto team member.

CONSENT IS NOT A CONDITION OF PURCHASE. You are not required to consent to SMS communications in order to purchase any product or service from Sponto.

MESSAGE & DATA RATES MAY APPLY. Please check with your mobile carrier regarding your plan details.

MESSAGE FREQUENCY WILL VARY depending on your account activity and opt-in selections.

6.1 How to Opt Out

You may revoke your consent and opt out of receiving SMS messages from Sponto at any time by:

• Replying STOP to any SMS message you receive from us. You will receive one final confirmation message and will then be removed from our messaging list. Opt-out requests sent via STOP are processed through the same 10-digit phone number that sent you the message. Short code opt-out routes are not used.
• Emailing info@sponto.co with the subject line "SMS Opt-Out" and your phone number.
• Calling us at +1 (813) 957-9908 and requesting removal.

6.2 Help

For assistance with our SMS programme, reply HELP to any message or contact us at info@sponto.co or +1 (813) 957-9908.

6.3 Supported Carriers

Our SMS programme is available on all major US carriers. Carrier support is not guaranteed for all service providers.

7. Payment Terms

All financial terms, milestone structures, payment schedules, and applicable fees for specific projects are detailed in the Order Confirmation or Service Agreement issued to you. The following general payment terms apply to all engagements with Sponto:

• All invoices are due by the date specified on the invoice or as agreed in writing. Payments not received within 7 business days of the due date may incur a late fee of 5% of the outstanding balance for every additional 7-day delay.
• Work will not commence on a new project phase until the corresponding milestone payment is received and cleared.
• Sponto reserves the right to withhold all deliverables, including final files, website access, or platform credentials, until full payment is received.
• Projects with no client response or action for 30 consecutive calendar days will be classified as inactive. Reactivation may require an additional fee.

For details regarding refunds, cancellations, and chargebacks, please refer to our Refund Policy at https://sponto.co/refund-policy, which is incorporated into these Terms by reference.

8. Delivery and Revision Policy

We will deliver all services by the date specified in your Order Confirmation email. You will receive an order number to track your project status. Revisions are offered as specified in your service agreement. Standard revision turnaround time is 48 hours unless otherwise agreed. Expedited delivery ("Rapid Delivery") is available at an additional cost; please contact our support team for details.

9. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. We do not warrant that: (a) the Website will be uninterrupted, timely, secure, or error-free; (b) the results that may be obtained from the use of the Website will be accurate or reliable; or (c) the quality of any services, information, or other material obtained through the Website will meet your expectations.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPONTO AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO SPONTO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

11. Indemnification

You agree to defend, indemnify, and hold harmless Sponto and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of or access to our Website or services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you submit to us.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in Casper, Wyoming, and the language of arbitration shall be English. The arbitrator's decision shall be final and binding.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.

13. Electronic Communications

By using our Website or services, you consent to receiving electronic communications from us, including via email and SMS (where you have opted in). You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

14. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by posting the revised Terms on this page with an updated "Last Updated" date. Your continued use of our Website or services after such changes constitutes your acceptance of the new Terms.

16. Entire Agreement and Severability

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Sponto with respect to the subject matter hereof. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

For questions or concerns regarding these Terms, please contact us:

Email: info@sponto.co
Phone: +1 (813) 957-9908
Mailing Address: 312 W 2nd St, Casper, WY 82601, USA
Website: https://sponto.co

18. SMS Terms of Service

These SMS Terms of Service govern your receipt of text message communications from Sponto LLC.

Program Description

Sponto sends SMS messages to clients, candidates, and contacts who have provided explicit consent. Messages relate to: hiring process updates, candidate status notifications, interview reminders, onboarding guidance, and account communications from your assigned Sponto team member.

Message Frequency

Message frequency varies based on the stage of your engagement with Sponto. During active hiring processes, you may receive several messages per week. Outside of active engagements, messages are infrequent and transactional only.

Message & Data Rates

Standard message and data rates may apply. Sponto does not charge any fees for SMS communications.

Carriers are not liable for delayed or undelivered messages.

How to Opt Out (STOP)

You may cancel SMS messages at any time by replying STOP to any text message sent by Sponto. After replying STOP, you will receive a single confirmation message. No further messages will be sent to that number unless you re-initiate consent.

How to Get Help (HELP)

For questions or assistance related to SMS communications, reply HELP to any text message, or contact us directly:

• Email: ops@sponto.co
• Website: https://sponto.co

Prohibited Content

Sponto will never send the following types of content via SMS: unsolicited promotional offers, adult content, content related to alcohol, firearms, or tobacco directed at minors, hate speech, or any content that violates carrier guidelines or applicable law.

Changes to These Terms

We reserve the right to update these SMS Terms at any time. Material changes will be posted on our website with an updated effective date.

For information on how Sponto LLC collects, uses, and protects your personal data in connection with SMS communications, please read our Privacy Policy at https://sponto.co/privacy-policy.